Shipping policy
📦 Shipping Policy
At MamaRelief ™, we’re committed to delivering comfort right to your doorsteps with care, efficiency, and transparency.
🕐 Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays). Once your order is processed, you’ll receive a confirmation email with tracking information as soon as your package is on the move.
🌍 Shipping Time & Delivery
Shipping times vary depending on your location:
-
North America: 3–10 business days
-
Europe & UK: 4–14 business days
-
Australia, New Zealand: 7–18 business days
-
Rest of the World: 10–14+ business days
Please note: Delivery times may be extended due to customs clearance delays or local postal services in your country.
📦 Customs, Duties & Taxes
International orders may be subject to customs fees, import taxes, and duties once the shipment reaches your country. These charges are the responsibility of the customer and vary by country. We are not responsible for any delays caused by customs processes.
🚚 Tracking Your Order
You’ll receive a tracking number via email once your order ships. You can track your order’s progress at any time using the link provided.
💬 Questions?
If you have any concerns about your delivery, feel free to contact us at info@mamarelief.com — we’re here to help.